Night Security & Resident Care Concierge (Flexible Hours)

Homeless Hostel Jobs by HHS Group; West of England; Presencial; GBP 17 000 - 22 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Flexible hours

Opportunities for progression

Resumo da oferta

Homeless Hostel Jobs by HHS Group in the West of England area is seeking a Night Security Concierge to cover our hostel sites in Yate and Bristol. The role requires a reliable, security-minded individual who can work independently or as part of a small team to ensure resident safety.

You will monitor access, respond to alarms, log daily occurrences, and maintain a compassionate, professional presence for residents. Flexible hours and opportunities for progression are available.

Qualificações

• Experience in security or concierge roles preferred.
• Ability to work independently and as part of a team.
• Good customer service skills and strong communication.
• DBS check (Enhanced DBS) preferred but not essential.

Responsabilidades

• Provide a welcoming and professional presence to residents.
• Monitor CCTV and respond to alarms.
• Prevent breaches of security by unauthorized visitors.
• Incident management and incident logging.
• De-escalation of situations and conflict resolution.
• Complete Daily Occurrence Log.
• Show compassion and empathy toward residents.

Conhecimentos

Strong communication skills

Customer service skills

Independent & team worker

Interpersonal skills

Formação académica

NVQ Level 2 in Support, Health and Social Care

Enhanced DBS

Descrição da oferta de emprego

Homeless Hostel Jobs by HHS Group in the West of England area is seeking a Night Security Concierge to cover our hostel sites in Yate and Bristol. The role requires a reliable, security-minded individual who can work independently or as part of a small team to ensure resident safety.

You will monitor access, respond to alarms, log daily occurrences, and maintain a compassionate, professional presence for residents. Flexible hours and opportunities for progression are available.