Night Security Concierge

HHS Group; Gloucester; On-site; GBP 12,398,000 - 17,909,000; Full time

Benefits offered by this job

Make a real difference

Supportive team

Training opportunities

Overtime & regular shifts

Job summary

HHS Group is recruiting a Night Security Concierge in Gloucester Homeless Hostel to oversee overnight safety, respond to residents’ needs, monitor CCTV, and ensure a calm, secure environment for those staying at the hostel.

The role requires compassion, reliability, and experience with vulnerable adults. DBS check is required, and training opportunities, overtime, and regular shifts are offered to support your development and wellbeing.

Qualifications

• Experience working with vulnerable adults, ideally in a homeless or supported housing setting.
• Excellent communication skills with the ability to remain calm under pressure.
• Strong decision-making and problem-solving abilities.
• Ability to work independently and as part of a team.
• DBS check required.

Responsibilities

• Provide support to residents during the night, responding to needs and concerns.
• Challenge and monitor anti-social behaviour to keep the hostel safe.
• Carry out regular security checks and monitor CCTV.
• Implement emergency procedures if required.
• Keep communal areas and office spaces clean and presentable.
• Record nightly events and prepare accurate reports for the day team.

Skills

Experience with vulnerable adults

Communication skills

Decision making

Teamwork & independence

DBS check

Tools

First Aid Training

Mental Health First Aid Training

Conflict Resolution

SIA Badge

Job description

We have ongoing job opportunities for a Night Security Concierge – Gloucester Homeless Hostel

We are looking for a Night Security Concierge in Gloucester to join our dedicated team at a homeless hostel. This role is ideal for someone compassionate, reliable, and experienced in working with vulnerable adults. As a Night Security Concierge, you will provide essential overnight support, maintain safety, and ensure a welcoming environment for residents.

Key Responsibilities

• Provide support to residents during the night, responding to needs and concerns.
• Challenge and monitor anti-social behaviour to keep the hostel safe.
• Carry out regular security checks and monitor CCTV.
• Implement emergency procedures if required.
• Keep communal areas and office spaces clean and presentable.
• Record nightly events and prepare accurate reports for the day team.

Essential Skills & Experience

• Experience supporting vulnerable adults, ideally in a homeless or supported housing setting.
• Excellent communication skills with the ability to remain calm under pressure.
• Strong decision-making and problem-solving abilities.
• Ability to work independently and as part of a team.
• DBS check required.

Desirable

• First Aid or Mental Health First Aid training.
• Conflict resolution skills.
• Valid SIA Badge.
• Experience supporting people with complex needs.

Perks & Benefits

• Make a real difference to the lives of vulnerable adults in Gloucester
• Join a supportive and experienced team.
• Training and development opportunities (Safeguarding).
• Overtime opportunities and regular shifts.

Why Apply?

This is a fantastic opportunity for anyone seeking a Night Security Concierge job in Gloucester. You’ll play a vital role in keeping residents safe, supported, and secure overnight.

Shift Pattern

• 20:30 - 08:30
• Shift work may include weekends and bank holidays.

Keywords:

night concierge, night security, customer service, Gloucester, hourly paid, bank worker,