Overnight Security & Resident Support Concierge

HHS Group; Dartford; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Training and development opportunities

Overtime opportunities

Regular shifts

Job summary

HHS Group is seeking a Night Security Concierge for a homeless hostel in Dartford. The role focuses on overnight safety, resident wellbeing, and creating a secure, welcoming environment for residents.

Ideal candidates will have experience with vulnerable adults, strong communication skills, and the ability to work independently or as part of a team. DBS check is required; training may be provided and overtime opportunities exist.

Qualifications

• Experience supporting vulnerable adults, ideally in a homeless or supported housing setting.
• Excellent communication and ability to remain calm under pressure.
• Strong decision-making and problem-solving abilities.
• Ability to work independently and as part of a team.
• DBS check required.

Responsibilities

• Provide support to residents during the night, responding to needs and concerns.
• Challenge and monitor anti-social behaviour to keep the hostel safe.
• Carry out regular security checks and monitor CCTV.
• Implement emergency procedures if required.
• Keep communal areas and office spaces clean and presentable.
• Record nightly events and prepare accurate reports for the day team.

Skills

Experience with vulnerable adults

Excellent communication

Decision-making

Teamwork and independence

DBS check required

Job description

HHS Group is seeking a Night Security Concierge for a homeless hostel in Dartford. The role focuses on overnight safety, resident wellbeing, and creating a secure, welcoming environment for residents.

Ideal candidates will have experience with vulnerable adults, strong communication skills, and the ability to work independently or as part of a team. DBS check is required; training may be provided and overtime opportunities exist.