Night Security Concierge – Flexible Hours (Manchester)

Homeless Hostel Jobs by HHS Group; Manchester; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Hourly pay

Manchester location

Flexible hours

Development opportunities

Job summary

Homeless Hostel Jobs by HHS Group in Manchester is seeking a reliable Night Security Concierge to support residents at our Homeless Hostel location. The role requires security or concierge experience, with ability to work independently or as part of a team.

The position focuses on a welcoming presence, CCTV monitoring, alarm responses and incident logging, with emphasis on de-escalation and compassionate engagement with residents.

Qualifications

• NVQ Level 2 in Support, Health and Social Care (Ideal not essential)
• Enhanced DBS or SIA Badge and Standard DBS
• 1-2 years of experience in a similar role
• Good customer service skills
• Ability to work independently and as part of a team
• Strong communication and interpersonal skills
• Driving Licence and Own Vehicle

Responsibilities

• Provide a welcoming and professional presence to the residents of the Homeless Hostel.
• Monitor CCTV and respond to alarms
• Prevent breaches of security by unauthorised visitors
• Incident management and incident logging
• De-escalation of situations and conflict resolution
• Complete Daily Occurrence Log.
• Compassionate and empathetic approach to the residents.

Skills

Customer service

Communication

Interpersonal skills

Teamwork

De-escalation

Education

NVQ Level 2 in Support, Health and Social Care

Enhanced DBS or SIA badge

Job description

Homeless Hostel Jobs by HHS Group in Manchester is seeking a reliable Night Security Concierge to support residents at our Homeless Hostel location. The role requires security or concierge experience, with ability to work independently or as part of a team.

The position focuses on a welcoming presence, CCTV monitoring, alarm responses and incident logging, with emphasis on de-escalation and compassionate engagement with residents.