Night Receptionist

Harbour Hotel Guildford; Guildford; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Progression opportunities

Career pathways

Competitive salary

Internal promotions

Hotel stay & discounts

Benefits platform access

Employee Assistance Program

Stylish uniform

Meals included

Job summary

Harbour Hotels Guildford is seeking a Night Receptionist to join our front office team. You will support the Night Manager, greet guests, and manage arrivals and departures during the night, ensuring a smooth and welcoming experience across our boutique property.

The ideal candidate will have experience in hotel night operations, a solid understanding of Front Office procedures (Opera preferred), and a proactive, service-driven approach to creating memorable guest stays.

Qualifications

• Experience in hotel night operations or reception preferred.
• Sound knowledge of Front Office procedures and guest service standards.
• Able to work nights and maintain a proactive, service-driven approach.

Responsibilities

• Support Night Manager in guest and hotel oversight during the night.
• Handle check-in/check-out processes for night arrivals and departures.
• Maintain high standards of service, safety, and security during night shifts.

Skills

Front Office

Guest Service

Night Shift

Self-motivated

Tools

Opera PMS

Job description

Who we are…

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.

The role…

We have a superb opportunity for a Night Receptionist to join the team. As Night Receptionist you will be responsible for supporting the Night Manager in looking after the guests and the hotel throughout the night. You will need to have a sound knowledge of Front Office procedures ideally with experience of Opera and perform check in and check out processes. This position would suit someone with previous hotel night experience, who is self-motivated with a passion for service excellence.

What’s in it for you….​

At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:

• Excellent progression opportunities within the Harbour Hotels Group
• Individual and bespoke career and progression pathways
• Competitive salary across all roles
• Unique on the job training and development with an opportunity for internal promotions within any of our properties.
• Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
• Access to an exciting benefits and discount platform
• Employee Assistance Program
• Stylish boutique uniform specially designed for Harbour Hotels
• Meals included whilst on duty

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

We look forward to hearing from you!