Receptionist

Southampton Harbour Hotel; Southampton; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

Excellent progression opportunities

Competitive salary

Employee Assistance Program

Meals included whilst on duty

Hotel stay and Food and Beverage discounts

Job summary

The Front Office at Southampton Harbour Hotel is seeking a Hotel Receptionist with at least one year of 5 Star experience. The successful candidate will have a friendly disposition and a passion for service excellence. Responsibilities include managing reservations using OPERA. The role offers excellent progression opportunities, competitive salary, and discounts on hotel stays and Food and Beverage. Join us in providing exceptional service in our luxury hotel environment.

Qualifications

• Minimum of one year’s experience in a 5 Star Hotel reception role.
• Friendly and outgoing personality.
• Passion for service excellence.

Responsibilities

• Join the reception team to provide excellent customer service.
• Manage hotel reservations using OPERA system.

Skills

5 Star Hotel Reception experience

Outgoing personality

Knowledge of OPERA system

Passion for service excellence

Job description

Who we are

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.

The role

We have a superb opportunity for a Hotel Receptionist to join the team. Minimum of one year’s 5 Star Hotel Reception experience, a friendly and outgoing personality and a passion for service excellence. Must have knowledge of hotel reservations system OPERA.

What’s in it for you

• Excellent progression opportunities within the Harbour Hotels Group
• Individual and bespoke career and progression pathways
• Competitive salary across all roles
• Unique on the job training and development with an opportunity for internal promotions within any of our properties.
• Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
• Access to an exciting benefits and discount platform
• Employee Assistance Program
• Stylish boutique uniform specially designed for Harbour Hotels
• Meals included whilst on duty

If you feel you have the skills and ambition we are looking for to join Harbour Hotels, then please apply with a full and up to date CV below.

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

We look forward to hearing from you!

Compensation: To be discussed