Receptionist

Richmond Harbour Hotel; Greater London; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Career progression

Internal promotions

Hotel stay discounts

Food & beverage discounts

Benefits platform

Employee assistance

Job summary

Harbour Hotels in London area invites a Hotel Receptionist to join the team, requiring at least one year of hotel reception experience and a friendly, service-oriented attitude.

Experience with OPERA or Reslynx is advantageous, with full training provided. Enjoy excellent progression opportunities, staff discounts on stays and F&B, and a supportive work environment within Harbour Hotels Group.

Qualifications

• Minimum 1 year of hotel reception experience.
• Knowledge of OPERA or Reslynx is advantageous.

Responsibilities

• Greet guests and manage front desk check-in/check-out.
• Assist guests with reservations and inquiries.
• Provide exceptional customer service and resolve issues promptly.

Skills

Customer service

Friendly personality

Communication skills

Tools

OPERA

Reslynx

Job description

Who we are…

Harbour Hotels are a collection of prestigious hotels nestled in some of the most beautiful locations across the South. Our luxury portfolio spans sensational coastal, country and city properties with a variety of exciting restaurant concepts and our unique HarSPA brand across many of our sites. In 2018, Harbour Hotels was named AA Hotel Group of the Year making it an exceptionally exciting time to join our ever growing hotel brand.

The role…

We have a superb opportunity for a Hotel Receptionist to join the team. You will need a minimum of one year’s Hotel Reception experience, have a friendly and outgoing personality and a passion for service excellence. Solid knowledge of hotel reservations system eg OPERA or Reslynx would be a distinct advantage, although not essential as full training will be given.

What’s in it for you….

At Harbour Hotels we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the crew:

• Excellent progression opportunities within the Harbour Hotels Group
• Individual and bespoke career and progression pathways
• Competitive salary across all roles
• Unique on the job training and development with an opportunity for internal promotions within any of our properties.
• Hotel stay and Food and Beverage discounts across the Harbour Hotels Group
• Access to an exciting benefits and discount platform
• Employee Assistance Program
• Stylish boutique uniform specially designed for Harbour Hotels
• Meals included whilst on duty

Please note only those eligible to work in the UK or have a valid UK work permit/visa will be considered for this vacancy.

Compensation: To be discussed