Night Reception Team Member - Part Time

Travelodge; Harlow; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

Room discount

Food & drink discount

Friends & family discount

Annual voucher

Retail & mobile discounts

Aspire Programme

Team incentives

Job summary

Travelodge Harlow is hiring a Night Reception Team Member on a Part Time contract. You will welcome guests, check them in, and help keep the hotel running smoothly overnight.

No previous experience required – we’ll coach you. You’ll walk the corridors, handle guest requests, deal with noise issues, and prepare the hotel for the next day, including breakfast setup and occasional bar service.

Qualifications

• No experience required; full training provided.
• Willingness to work nights and weekend shifts.
• Ability to handle guest requests and maintain calm under pressure.

Responsibilities

• Welcome guests and check them in during night shifts.
• Walk the corridors, respond to noise issues and evictions as needed.
• Set up hotel for the next day, prepare housekeeping trolleys and breakfast service.
• Occasional bar service when required.

Skills

Customer service

Flexibility

Team player

Communication

Job description

Come and join our amazing team at Travelodge Harlow as a Night Reception Team Member on a Part Time contract, be part of a fun, supportive and family feel team with flexible working to suit everyone. No experience required for this role, we can coach and teach you everything you need to know!

Just some of the benefits:

• Fun friendly environment
• 50% discount on rooms plus food and drink, as well as friends and family discount.
• £50 Travelodge voucher on each work anniversary
• Discounts off many high street retailers and mobile phone providers such as Vodafone.
• Opportunities to develop into Management roles through our ‘Aspire Programme’
• Opportunityto earn more through our Team member incentive schemes

We have regular rewards and recognition activities such as ‘FAB Fridays’ and ‘Housekeeping Heroes’. Your job will be welcoming the guests and checking them into the hotel, but you’ll also be walking the corridors at regular intervals and you may have to deal with things like noise complaints and evictions. Your other main responsibility is setting up the hotel for the next day, so you’ll be doing things like preparing the housekeeping trolleys, or prepping for breakfast service and even serving behind the bar at times”