Night Porter: Calm Security & Guest Care Specialist

LGH Hotels Management Limited; Glasgow; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Employee discounts on bedroom rates

IHG employee room benefit programme

Shopping discounts

Eye care

Free meals on duty

Free parking

24/7 advice and support line

Job summary

The Holiday Inn Glasgow Airport is operated by LGH Hotels Management Limited. We are seeking a reliable Night Porter to support overnight hotel operations, ensuring guests feel safe and well looked after during the night shift.

The role suits calm, dependable individuals who can work independently with clear procedures, assist with light tasks, and contribute to a quiet, secure night atmosphere across the hotel.

Qualifications

• Is reliable, calm, and trustworthy, especially overnight.
• Enjoys helping others and providing reassurance to guests.
• Comfortable working independently while following clear procedures.
• Takes pride in keeping environments safe, tidy, and well organised.
• Has previous experience in hospitality, security, or customer service (helpful but not essential).

Responsibilities

• Respond promptly to guest requests and enquiries.
• Maintain hotel security and safety procedures overnight.
• Carry out regular security checks across the hotel.
• Provide overnight support to hotel departments as required.
• Assist with light maintenance or housekeeping tasks when needed.
• Set up meeting rooms and public areas as required.
• Serve food and beverages to guests during the night.
• Check guests in and out when required.
• Prepare basic reports and handover notes for management.

Skills

Reliable

Calm under pressure

Hospitality exp

Job description

The Holiday Inn Glasgow Airport is operated by LGH Hotels Management Limited. We are seeking a reliable Night Porter to support overnight hotel operations, ensuring guests feel safe and well looked after during the night shift.

The role suits calm, dependable individuals who can work independently with clear procedures, assist with light tasks, and contribute to a quiet, secure night atmosphere across the hotel.