Night Operations & Guest Safety Lead

The Commercial Hotel; Scotland; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Free meals

Hot and soft drinks on shift

Tip retention

Job summary

The Commercial Hotel in Scotland is seeking a vigilant Night Porter to safeguard guests and team members overnight. You will be responsible for security checks, door and exit point monitoring, and supporting late-night guest requests with a friendly, professional approach.

As part of the night team, you will help prepare function rooms for the next day and assist with post-event cleaning and admin tasks. The role offers a fair hourly wage with tips and service charges retained by the team.

Qualifications

• Overnight security and safety awareness is preferred.
• Experience in hospitality or security helps with guest interactions.
• Ability to handle late-night requests and maintain calm under pressure.

Responsibilities

• Overnight security and safety of guests and staff.
• Walk corridors, kitchens and exterior areas to monitor entry points.
• Complete relevant admin tasks and assist with event setups.
• Assist guests with late requests and maintain a clean, well‑maintained venue.

Skills

Night porter experience

Health & safety awareness

Customer service orientation

Job description

The Commercial Hotel in Scotland is seeking a vigilant Night Porter to safeguard guests and team members overnight. You will be responsible for security checks, door and exit point monitoring, and supporting late-night guest requests with a friendly, professional approach.

As part of the night team, you will help prepare function rooms for the next day and assist with post-event cleaning and admin tasks. The role offers a fair hourly wage with tips and service charges retained by the team.