Overnight Guest Experience & Security Lead

The Commercial Hotel; Glasgow; Presencial; GBP 15 000 - 18 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free meals on shift

Drinks on shift (soft/hot)

Wellbeing services

Learning & development opportunities

Profit sharing after 1 year

Tips retained by team

Resumo da oferta

The Commercial Hotel in Glasgow is seeking a Night Porter to ensure guest safety, security and a warm overnight welcome. You will be hands-on across corridors, kitchens and entrances, handling late requests and helping set up spaces for the next day.

You’ll maintain a clean, well‑maintained venue and complete light admin tasks while upholding health and safety standards. We pay a fair hourly rate higher than government rates, with 10% service charges and tips retained by the team.

Qualificações

• Security awareness and vigilance are essential.
• Knowledge of health and safety requirements is important.
• Experience delivering friendly guest service is valued.

Responsabilidades

• Ensure guest and team safety during night hours.
• Handle late guest requests and assist with late-night operations.
• Set up function rooms for the next day and assist with cleaning tasks.
• Perform basic admin tasks and monitor security of entrances and exits.

Conhecimentos

Security awareness

Health and safety

Customer service

Descrição da oferta de emprego

The Commercial Hotel in Glasgow is seeking a Night Porter to ensure guest safety, security and a warm overnight welcome. You will be hands-on across corridors, kitchens and entrances, handling late requests and helping set up spaces for the next day.

You’ll maintain a clean, well‑maintained venue and complete light admin tasks while upholding health and safety standards. We pay a fair hourly rate higher than government rates, with 10% service charges and tips retained by the team.