Night Manager — Premier Front Office Leader

Hyatt Regency London - The Churchill; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury hotel in central London seeks a Night Manager to ensure prompt service and oversee night operations. Responsibilities include managing guest check-ins and check-outs, coordinating with departments, and ensuring health and safety compliance. The ideal candidate prefers previous experience in hotel management and possesses strong organizational skills. Benefits include complimentary stays at Hyatt Hotels, discounted rates for family, and continuous development opportunities.

Benefits

12 complimentary nights a year across Hyatt Hotels worldwide

Discounted hotel stays for family and friends

Free meals on duty

Life Assurance

50% discount on food and beverages

Uniform provided

Headspace membership

Continuous learning opportunities

Qualifications

• Previous experience in hotel front office management within the premier segment preferred.

Responsibilities

• Ensure all guests receive prompt, professional, and courteous service throughout the night.
• Manage late check-ins, early check-outs, and assist with any guest requests.
• Oversee night audits to ensure accurate recording of daily transactions and prepare reports.
• Communicate and coordinate with other departments to ensure seamless night operations.
• Oversee health and safety and security operations at the hotel during the night.

Skills

Organizational skills

Multitasking abilities

Job description

A luxury hotel in central London seeks a Night Manager to ensure prompt service and oversee night operations. Responsibilities include managing guest check-ins and check-outs, coordinating with departments, and ensuring health and safety compliance. The ideal candidate prefers previous experience in hotel management and possesses strong organizational skills. Benefits include complimentary stays at Hyatt Hotels, discounted rates for family, and continuous development opportunities.