Night Manager: Lead Front Office & Guest Experience

Leonardo Hotel Management (UK) Limited; Glasgow; Vor Ort; GBP 28.000 - 36.000; Vollzeit

Benefits dieser Stelle

Special rates on Leonardo Hotel rooms

Company-wide recognition scheme

Talent referral scheme

Thank You Week

Wellbeing Calendar

Ongoing job-related training

Zusammenfassung

Leonardo Hotels in the United Kingdom seeks a Night Manager to lead the Front Office during night hours, directing strategic initiatives and day-to-day operations with the team. You’ll act as an ambassador for your hotel and the Leonardo Hotels estate, ensuring guest safety and delivering memorable experiences.

Join us to lead, train and motivate a vibrant night team, uphold brand standards, and contribute to wellbeing and recognition initiatives while maintaining excellent guest service from

Aufgaben

• Take responsibility for night-time safety and hotel security.
• Motivate and train the night team to deliver consistent service.
• Drive guest satisfaction by implementing new guest experience ideas.
• Set the tone for guests at welcome and departure, maintaining professionalism.
• Ensure the night team is stocked and ready for business each morning.

Jobbeschreibung

Leonardo Hotels in the United Kingdom seeks a Night Manager to lead the Front Office during night hours, directing strategic initiatives and day-to-day operations with the team. You’ll act as an ambassador for your hotel and the Leonardo Hotels estate, ensuring guest safety and delivering memorable experiences.

Join us to lead, train and motivate a vibrant night team, uphold brand standards, and contribute to wellbeing and recognition initiatives while maintaining excellent guest service from