Night Front Desk & Guest Experience Lead

Leonardo Hotel Management (UK) Limited; Liverpool; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Room-rate perks across UK & Europe

Recognition scheme

Referral program

Wellbeing initiatives

Training & progression

Job summary

Leonardo Hotel Management (UK) Limited is seeking a dedicated Night Porter to support the Front Office and hotel operations. You will help ensure guest satisfaction by joining a vibrant night team, maintaining security, and contributing to the breakfast presentation each morning.

Responsibilities include preserving safety, performing nightly safety walks, and presenting breakfast items with attention to detail. This role offers opportunities for development within a well-known hospitality group.

Qualifications

• Hospitality or customer service experience preferred (not explicitly required).

Responsibilities

• Ensure hotel and guest safety and security as part of the night team.
• Carry out nightly Fire Walks as part of safety protocol.
• Set out ambient breakfast items in the morning to present a great display.

Skills

Guest service

Attention to detail

Security awareness

Teamwork

Job description

Leonardo Hotel Management (UK) Limited is seeking a dedicated Night Porter to support the Front Office and hotel operations. You will help ensure guest satisfaction by joining a vibrant night team, maintaining security, and contributing to the breakfast presentation each morning.

Responsibilities include preserving safety, performing nightly safety walks, and presenting breakfast items with attention to detail. This role offers opportunities for development within a well-known hospitality group.