Night Front-of-House Porter – Warm Guest Care

Mitchells & Butlers PLC; Doncaster; On-site; GBP 10,000 - 40,000; Full time

Job summary

A hospitality company in Doncaster is looking for Night Porters who are passionate about guest care. In this role, you'll be the first point of contact for guests, ensuring a warm welcome and addressing any inquiries or complaints. The position offers flexible shifts, along with a variety of perks including dining discounts, financial support tools, and 28 days of paid holiday. Join us and help make every guest feel truly welcome.

Benefits

33% dining discount

Wagestream financial toolkit

28 days paid holiday

High-street shopping discounts

Free shares

Employee helpline

Qualifications

• Must have a passion for delivering great guest experiences.
• Ability to maintain professionalism under pressure.
• Excellent communication skills are key.

Responsibilities

• Welcome guests and manage their check-in.
• Ensure guest safety and security at all times.
• Handle telephone enquiries and guest complaints.
• Perform cleaning tasks in front-of-house and breakfast areas.

Skills

Passionate about guest care

Great eye for detail

Excellent verbal communication

Can-do attitude

Professionalism under pressure

Job description

A hospitality company in Doncaster is looking for Night Porters who are passionate about guest care. In this role, you'll be the first point of contact for guests, ensuring a warm welcome and addressing any inquiries or complaints. The position offers flexible shifts, along with a variety of perks including dining discounts, financial support tools, and 28 days of paid holiday. Join us and help make every guest feel truly welcome.