Night Front Desk Supervisor & Night Audit Lead

Valor Hospitality Partners, LLC; Farnborough; Hybrid; GBP 15,000 - 22,000; Full time

Job summary

Holiday Inn Farnborough is seeking a Night Supervisor to manage the Front Desk during the night and assist with Night Audit. You will ensure brand standards are maintained and guest requests are handled promptly, including handling amenities and room service when needed.

The role requires flexibility to adapt on shift, initiative to prepare the hotel for the day ahead, and strong communication to work as part of a team with the management.

Qualifications

• Experience at the Front Desk in a branded hotel.
• Ability to support Night Audit processes.
• Excellent communication and guest service focus.
• Able to work flexible night shifts and on a team.

Responsibilities

• Run the Front Desk during the night shift and support Night Audit.
• Handle guest requests and fulfill requests such as amenities or room service.
• Prepare the hotel for the day ahead and ensure brand standards are met.

Skills

Front desk experience

Night Audit

Communication skills

Teamwork

Job description

Holiday Inn Farnborough is seeking a Night Supervisor to manage the Front Desk during the night and assist with Night Audit. You will ensure brand standards are maintained and guest requests are handled promptly, including handling amenities and room service when needed.

The role requires flexibility to adapt on shift, initiative to prepare the hotel for the day ahead, and strong communication to work as part of a team with the management.