Night Front Office Auditor — Calm Nights, Guest Support

Valor Hospitality Careers - UK; Liverpool; On-site; GBP 27,000 - 31,000; Full time

Job summary

Hampton by Hilton Liverpool John Lennon Airport is seeking a night-front office team member in the UK to perform night audits, assist guests with late check-ins and early check-outs, and ensure security and safety on the night shift.

The role involves end-of-day procedures, health and safety checks, and preparing the hotel for the next day. Flexible shift patterns and weekend work are expected; full training and career development opportunities are available.

Responsibilities

• Perform night audits and ensure end-of-day procedures are completed accurately.
• Support guests with late check-in, queries, and early check-outs.
• Maintain health and safety checks and hotel security during night shifts.
• Prepare the hotel for the day ahead and manage nightly room readiness.
• Adapt shift patterns as required and work calmly under pressure.

Job description

Hampton by Hilton Liverpool John Lennon Airport is seeking a night-front office team member in the UK to perform night audits, assist guests with late check-ins and early check-outs, and ensure security and safety on the night shift.

The role involves end-of-day procedures, health and safety checks, and preparing the hotel for the next day. Flexible shift patterns and weekend work are expected; full training and career development opportunities are available.