Night Shift Hotel Operations Lead

HI HUB; Impington; Remote; GBP 21,000 - 26,000; Full time

Job summary

HI HUB is seeking a Night Supervisor for the Holiday Inn Impington to lead the overnight team and ensure the hotel runs smoothly, safely, and professionally through the night. You will supervise and support the night team, ensuring duties are completed to a high standard and security procedures are followed.

Responsibilities include handling guest requests calmly, performing regular security checks, providing operational support to other departments overnight, and assisting with light

Qualifications

• Overnight supervisory experience preferred.
• Ability to lead a team during night shifts.
• Strong guest-service orientation.
• Understanding of hotel safety and security procedures.
• Willingness to perform light housekeeping or maintenance tasks when required.

Responsibilities

• Lead and supervise the overnight team to ensure smooth hotel operations.
• Respond to guest requests, concerns and complaints calmly and professionally.
• Conduct regular security checks and ensure compliance with safety procedures.
• Provide general operational support to hotel departments overnight.
• Set up meeting rooms and public areas as needed, and assist with light housekeeping when required.

Job description

HI HUB is seeking a Night Supervisor for the Holiday Inn Impington to lead the overnight team and ensure the hotel runs smoothly, safely, and professionally through the night. You will supervise and support the night team, ensuring duties are completed to a high standard and security procedures are followed.

Responsibilities include handling guest requests calmly, performing regular security checks, providing operational support to other departments overnight, and assisting with light