Night Front Desk Host — Refined Guest Experience

Rosewood London; London; On-site; GBP 20,000 - 25,000; Full time

Benefits offered by this job

28 days paid holidays

Company pension scheme

12 complimentary room nights

Free meals on duty

Season ticket loan

Job summary

A luxury hotel in London is seeking a Night Hotel Receptionist to join their Front Office team. The successful candidate will provide excellent customer service, maintain the organization of the front desk, and anticipate guest needs. Candidates should have a passion for guest service and the ability to work collaboratively. This full-time role offers the chance to thrive in a dynamic environment.

Qualifications

• Ability to build relationships with team and guests.
• Passion for guest service and ownership of experience.
• Engaging presence.

Responsibilities

• Provide excellent customer service at the front desk.
• Maintain cleanliness and organization in the lobby area.
• Anticipate and respond to guest needs proactively.

Skills

Customer service skills

Teamwork

Organizational skills

Proactive attitude

Property management systems knowledge

Job description

A luxury hotel in London is seeking a Night Hotel Receptionist to join their Front Office team. The successful candidate will provide excellent customer service, maintain the organization of the front desk, and anticipate guest needs. Candidates should have a passion for guest service and the ability to work collaboratively. This full-time role offers the chance to thrive in a dynamic environment.