Luxury Night Front Desk Host | 5-Star Boutique Hotel

G64-Operation Support-LO; Greater London; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

28 days Holiday per annum

Complimentary hot meals

Annual complimentary night stays

Staff pension scheme

Discount platform

Job summary

The Londoner is seeking a proactive Night Receptionist to join our front of house team in London. You will manage night lobby hosting and ensure a smooth guest experience during the night shift, on a rota of 4 days on 3 days off.

The ideal candidate has previous hotel reception experience in 4- or 5-star operations, excellent English, and strong customer service. We offer a competitive salary, 28 days holiday, hot meals, and staff benefits.

Qualifications

• Previous hotel reception experience in a 4- or 5-star operation.
• Experience with Opera, Office 365 and Guest Plus.
• Excellent attention to detail and customer service skills.
• Impeccable command of the English language, both written and spoken.

Responsibilities

• Night reception lobby hosting and managing guest flow during night hours.
• Ensure a smooth guest experience at night in line with our standards.
• Maintain high levels of customer satisfaction on the night shift.

Skills

Guest service

Attention to detail

English proficiency

Tools

Opera

Office 365

Guest Plus

Job description

The Londoner is seeking a proactive Night Receptionist to join our front of house team in London. You will manage night lobby hosting and ensure a smooth guest experience during the night shift, on a rota of 4 days on 3 days off.

The ideal candidate has previous hotel reception experience in 4- or 5-star operations, excellent English, and strong customer service. We offer a competitive salary, 28 days holiday, hot meals, and staff benefits.