Guest Experience Host: Front Desk & Events

One Great George Street; London; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

25 days annual leave plus Bank Holidays

Annual £100 allowance towards well-being

Discounted hot food from on-site Café bar

Pension scheme with employer contribution

Gym membership savings

Job summary

A historic conference venue in London is seeking a front-facing receptionist to deliver exceptional guest experiences. The ideal candidate has excellent communication skills, a service-driven mindset, and experience in client-facing roles. Responsibilities include welcoming guests, answering calls professionally, and supporting event coordinators. This full-time position offers benefits such as annual leave, well-being allowances, and a cycle to work scheme.

Qualifications

• Previous experience in a client-facing or service-oriented role.
• Professional and personable approach.

Responsibilities

• Provide a courteous and professional welcome to all guests.
• Direct guests to the correct function rooms.
• Answer calls promptly and professionally.

Skills

Excellent communication skills

Service-driven mindset

Confident and polite

Tech-savvy

Detail-oriented

Calm under pressure

Education

Good standard of education

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A historic conference venue in London is seeking a front-facing receptionist to deliver exceptional guest experiences. The ideal candidate has excellent communication skills, a service-driven mindset, and experience in client-facing roles. Responsibilities include welcoming guests, answering calls professionally, and supporting event coordinators. This full-time position offers benefits such as annual leave, well-being allowances, and a cycle to work scheme.