Night Front Desk Host - Create Memorable Guest Stays

Merlin-Entertainments; Greater London; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Merlin Magic Pass

On-site discounts

Training and development

Job summary

Chessington World of Adventures Resort in Surrey is hiring Night Hotel Front Office Hosts to join our guest services team. You will be the first point of contact for guests during their evening through to morning, assisting with check-in and inquiries to ensure a ROARsome stay.

Hours are 9:30pm–7:30am on a 7-day rota. Applicants must be 18+ and bring a positive attitude and team spirit. Benefits include Merlin Magic Pass and on-site discounts.

Qualifications

• Right positive attitude and ability to work as part of a team in a fast-paced environment.
• Must be aged 18 or over.
• Deliver a ROARsome experience to our Guests.

Responsibilities

• Meeting and greeting guests and assisting with luggage.
• Dealing with guest problems, complaints or compliments and passing on information to the Hotel Nights Manager.
• Maintaining the inside and outside public areas.
• Preparing for following day’s events in the conference centre.

Skills

Positive attitude

Teamwork

Customer service

Night shift

Job description

Chessington World of Adventures Resort in Surrey is hiring Night Hotel Front Office Hosts to join our guest services team. You will be the first point of contact for guests during their evening through to morning, assisting with check-in and inquiries to ensure a ROARsome stay.

Hours are 9:30pm–7:30am on a 7-day rota. Applicants must be 18+ and bring a positive attitude and team spirit. Benefits include Merlin Magic Pass and on-site discounts.