Night Front Desk Host

Harbour Hotel Guildford; Guildford; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Progression opportunities

Staff discounts across Harbour Hotels

Meals provided on duty

Employee discounts platform

Employee assistance program

Boutique uniform

Staff training and promotions

Job summary

Harbour Hotels Guildford is seeking a reliable Night Receptionist to join the team. You will support the Night Manager, ensure smooth overnight guest care, and handle late-night check-ins/out with a focus on service excellence. Experience with Opera and front office procedures is preferred.

The role offers progression opportunities, onsite meals, and staff discounts across Harbour Hotels properties. A passion for hospitality and self-motivation are essential for success.

Qualifications

• Experience in hotel night reception or night audit preferred.
• Strong guest service orientation and problem-solving skills.
• Ability to work independently through night shifts.

Responsibilities

• Support the Night Manager in guest care and hotel operations overnight.
• Carry out check-in and check-out procedures during night hours.
• Maintain front desk standards and ensure safety and security of guests.

Skills

Front Office procedures

Opera PMS experience

Tools

Opera PMS

Job description

Harbour Hotels Guildford is seeking a reliable Night Receptionist to join the team. You will support the Night Manager, ensure smooth overnight guest care, and handle late-night check-ins/out with a focus on service excellence. Experience with Opera and front office procedures is preferred.

The role offers progression opportunities, onsite meals, and staff discounts across Harbour Hotels properties. A passion for hospitality and self-motivation are essential for success.