Night Front Desk Concierge – Warm Guest Service Expert

Splendid Hospitality Group; Greater London; Hybrid; GBP 16,000 - 23,000; Full time

Benefits offered by this job

EAP

Hotel room discounts

Food & Beverage Discounts

Life assurance

Salary sacrifice car

Earned wages access

Pension scheme

Learning & development

Job summary

Splendid Hospitality Group is seeking a Front Office Night Receptionist at Hilton London Bankside. You will greet night guests warmly, check them in smoothly, answer questions, and help create a comfortable overnight stay.

In this role you may assist with bar service, light cleaning, or breakfast preparation, while coordinating with other departments to keep the hotel running seamlessly through the night. A welcoming, efficient approach is essential.

Qualifications

• Nice to have experience in front desk/night reception or hotel operations
• Strong communication and hospitality mindset
• Ability to multitask and support across departments

Responsibilities

• Welcome guests warmly and check them in during night shifts
• Manage calls, requests and reservations with ease
• Support bar service, light cleaning and other tasks as needed
• Coordinate with other departments to keep the hotel running smoothly

Skills

Nimble

Open

Brilliant

Honest

Job description

Splendid Hospitality Group is seeking a Front Office Night Receptionist at Hilton London Bankside. You will greet night guests warmly, check them in smoothly, answer questions, and help create a comfortable overnight stay.

In this role you may assist with bar service, light cleaning, or breakfast preparation, while coordinating with other departments to keep the hotel running seamlessly through the night. A welcoming, efficient approach is essential.