Night Front Desk Auditor: Guest Experience

Motel One; Greater London; On-site; GBP 21,000 - 28,000; Full time

Job summary

Motel One London is looking for a front desk professional who welcomes guests warmly and supports them throughout their stay. You will handle check-ins, check-outs, and guest inquiries with a smile, ensuring smooth operations across departments.

On the job, you will prepare daily closing balances, process bookings, assist with breakfast service, and maintain high service standards. Good English, openness, and teamwork are essential in our busy hotel environment.

Qualifications

• Completed apprenticeship in the hotel trade or hospitality experience.
• Excellent sense of quality and service with hosting skills.
• Fluent English, open, communicative and a team player.

Responsibilities

• Prepare daily closing balances.
• Handle cash transactions and cashing up.
• Process booking requests.
• Prepare for breakfast.

Skills

Guest services

Teamwork

English

Communication

Hospitality

Education

Hotel apprenticeship

Hospitality experience

Tools

Opera Cloud

Job description

Motel One London is looking for a front desk professional who welcomes guests warmly and supports them throughout their stay. You will handle check-ins, check-outs, and guest inquiries with a smile, ensuring smooth operations across departments.

On the job, you will prepare daily closing balances, process bookings, assist with breakfast service, and maintain high service standards. Good English, openness, and teamwork are essential in our busy hotel environment.