Night Front Office Lead - Guest Experience & Ops

Motel One; Greater London; Presencial; GBP 22 000 - 28 000; Tempo integral

Resumo da oferta

Motel One in London is seeking a dedicated Night Auditor to lead the Front Office during the night shift, ensuring smooth operations and guest satisfaction.

You will balance daily takings, prepare breakfast, look after guests in the bar, and work with colleagues across departments in our multicultural team. A hospitality apprenticeship and English proficiency are preferred, with a knack for service and team leadership.

Qualificações

• Apprenticeship in hotel trade and/or two years of Night Auditor experience.
• Enjoy developing employees and ideally have some management experience.
• Excellent sense of quality and service with hosting skills and passion for the hotel industry.
• Be open and communicative with a solid command of English.
• Be a team player and willing to provide cross-departmental support.
• Have previous Opera Cloud experience.

Responsabilidades

• Responsibility for the seamless operation of the hotel during the night shift.
• Preparing daily closing balances and securing daily takings.
• Looking after guests in the bar.
• Preparing for breakfast.
• Gaining interdepartmental insights into new areas of activity by working in multicultural teams.

Conhecimentos

Hosting skills

Customer service

Team player

Communication

English proficiency

Formação académica

Apprenticeship in hotel trade

Two years Night Auditor experience

Ferramentas

Opera Cloud

Descrição da oferta de emprego

Motel One in London is seeking a dedicated Night Auditor to lead the Front Office during the night shift, ensuring smooth operations and guest satisfaction.

You will balance daily takings, prepare breakfast, look after guests in the bar, and work with colleagues across departments in our multicultural team. A hospitality apprenticeship and English proficiency are preferred, with a knack for service and team leadership.