Guest-Focused Front Desk Pro | Team-Driven Hotel

Motel One; Greater London; Presencial; GBP 20 000 - 26 000; Tempo integral

Resumo da oferta

Motel One in London is seeking a hotel professional to provide warm welcome and attentive service to guests, from check-in to departure. You will handle bookings, overbookings, payments and invoicing, and manage front and back-office admin tasks in a multicultural team.

Open to those with an apprenticeship in hospitality or hotel experience, you value quality, service and English communication. Opera Cloud experience is a plus, and teamwork is essential to our success.

Qualificações

• Apprenticeship in hotel trade or hospitality experience preferred.
• High standard of quality and service with hosting skills.
• Good command of English is required.
• Team player and willingness to assist across departments.
• Previous Opera Cloud experience is a plus.

Responsabilidades

• Look after guests with warm welcome and check-in/check-out.
• Reviewing and processing bookings, overbookings and options.
• Invoicing and managing payments, cash handling and cashing up.
• Administrative tasks in front and back office and handling emails.
• Collaborate across departments to gain insights in new activities.

Conhecimentos

English

Hosting skills

Team player

Opera Cloud experience

Formação académica

Hotel apprenticeship / Hospitality apprenticeship

Ferramentas

Opera Cloud

Descrição da oferta de emprego

Motel One in London is seeking a hotel professional to provide warm welcome and attentive service to guests, from check-in to departure. You will handle bookings, overbookings, payments and invoicing, and manage front and back-office admin tasks in a multicultural team.

Open to those with an apprenticeship in hospitality or hotel experience, you value quality, service and English communication. Opera Cloud experience is a plus, and teamwork is essential to our success.