Night Front Office Leader — Guest Experience & Bar

Motel One Group; Greater London; Presencial; GBP 22.000 - 30.000; Jornada completa

Descripción de la vacante

Motel One Group in London is seeking a Night Auditor to coordinate and manage our Front Office team during the night shift. You will ensure smooth hotel operations, assist early risers and night owls with your team, and work closely with other departments.

The ideal candidate has completed a hotel apprenticeship and has 2+ years of Night Auditor experience, strong hosting skills, and excellent English. Opera Cloud experience is a plus, and teamwork is essential.

Formación

• Completed an apprenticeship in the hotel trade.
• Ideally two years of professional Night Auditor experience.
• Willing to develop employees and, ideally, have some management experience.
• Excellent sense of quality and service with hosting skills and a passion for the hotel industry.
• Be open and communicative with a solid command of English.
• Be a team player and willing to assist across departments.
• Have previous Opera Cloud experience.

Responsabilidades

• Oversee the seamless operation of the hotel during the night shift.
• Prepare daily closing balances and secure daily takings.
• Look after guests in the bar.
• Prepare for breakfast.
• Collaborate across departments in multicultural teams.

Conocimientos

Night audit

Team development

Guest service

Open and communicative

English proficiency

Educación

Hotel industry apprenticeship

Herramientas

Opera Cloud

Descripción del empleo

Motel One Group in London is seeking a Night Auditor to coordinate and manage our Front Office team during the night shift. You will ensure smooth hotel operations, assist early risers and night owls with your team, and work closely with other departments.

The ideal candidate has completed a hotel apprenticeship and has 2+ years of Night Auditor experience, strong hosting skills, and excellent English. Opera Cloud experience is a plus, and teamwork is essential.