Night Front Desk Associate | Guest Experience & Close-Outs

Motel One Germany BetriebsGmbH; City of Edinburgh; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Bonus program

Staff discounts

International career opportunities

Onboarding and trainings

Job summary

Motel One Germany BetriebsGmbH is seeking a Night Audit to warmly welcome guests at check-in and support early risers and night owls throughout the night. You will ensure smooth front desk operations, assist with bookings, and help prepare for breakfast.

Ideal candidates have an apprenticeship in hotel trade or related experience, strong service sense, and fluent English. This role requires teamwork across departments and a proactive hosting approach.

Qualifications

• Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
• Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
• Be open, communicative and confident and have a solid command of English
• Be a team player and willing to provide assistance across departments - we achieve our results together

Responsibilities

• Prepare daily closing balances
• Deliver great customer service
• Handle cash transactions and cashing up
• Process booking requests
• Night Audit duties
• Prepare breakfast
• Conduct security checks
• Assist with bar service

Skills

Customer service

Team player

English proficiency

Education

Apprenticeship in hotel trade

Job description

Motel One Germany BetriebsGmbH is seeking a Night Audit to warmly welcome guests at check-in and support early risers and night owls throughout the night. You will ensure smooth front desk operations, assist with bookings, and help prepare for breakfast.

Ideal candidates have an apprenticeship in hotel trade or related experience, strong service sense, and fluent English. This role requires teamwork across departments and a proactive hosting approach.