Night Audit

Motel One; City of Edinburgh; On-site; GBP 18,000 - 24,000; Full time

Job summary

Motel One in Edinburgh is seeking a guest-focused front desk professional to welcome guests, check in and out, and support early risers and night owls with a warm, efficient service.

You will handle daily closing balances, cash transactions, and booking requests while collaborating across departments to ensure a seamless guest experience and breakfast preparation.

Qualifications

• Completed an apprenticeship in the hotel trade or relevant hospitality experience.
• Strong commitment to quality and service with hosting skills.
• Good command of English and strong communication.
• Team player and willing to assist across departments.

Responsibilities

• Prepare daily closing balances.
• Deliver excellent customer service at the front desk.
• Handle cash transactions and cashing up.
• Process booking requests and night audit.
• Prepare for breakfast and assist with bar service.
• Conduct security checks and coordinate with other departments.

Skills

Customer service

English proficiency

Team player

Education

Apprenticeship in hotel trade

Job description

Company Description

Our heart beats turquoise.

Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees.

We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 100 hotels in 13 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price.

As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us.

Job Description

Looking after our guests in a professional manner at the front desk is extremely important at all times – from a warm welcome at check-in until their departure, your job will be to assist our early risers and night owls. Your duties will also include the following:

• Preparing daily closing balances
• Deliver great customer service
• Cash transactions and cashing up
• Processing booking requests
• Night Audit
• Preparing for breakfast
• Building security checks
• Assisting with bar service

Qualifications

Whether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority. You will also:

• Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
• Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
• Be open, communicative and confident and have a solid command of English
• Be a team player and willing to provide assistance across departments – we achieve our results together