Night Audit

Motel One Group; Greater London; Presencial; GBP 17 000 - 21 000; Tempo integral

Resumo da oferta

Motel One Group in London is seeking a friendly front desk/guest services professional to welcome guests and support operations across departments. You will handle check-in/out, assist with breakfast preparation, night audit tasks, and ensure security checks are performed with attention to detail.

We value personality and hosting skills; English proficiency and a team mindset are essential as you collaborate with colleagues to deliver high-quality service in our design-led hotels.

Qualificações

• Apprenticeship in hotel trade or proven experience in hotel/catering.
• Excellent sense of quality and service, hosting skills, and passion for hospitality.
• Good command of English and teamwork.

Responsabilidades

• Preparing daily closing balances
• Cash transactions and cashing up
• Processing booking requests
• Night Audit
• Preparing for breakfast
• Building security checks
• Assisting with bar service

Conhecimentos

Hosting skills

Customer service

English proficiency

Formação académica

Hotel apprenticeship

Hotel/catering industry experience

Descrição da oferta de emprego

Our heart beats turquoise. Working at Motel One is like coming home to friends, where you can be your true self and where appreciation and support matter. We meet on an equal footing and see ourselves as one team: from our management to our trainees. We create a home away from home for our guests with our shared passion for modern design and high-quality service. Our more than 100 hotels in 13 countries impress with exclusive design, high service standards and first-class inner-city locations at an attractive price. As the founder and pioneer of the budget design concept, we are successfully expanding in the metropolises of Europe and beyond. Become part of our team and develop Motel One with us. Looking after our guests in a professional manner at the front desk is extremely important at all times – from a warm welcome at check-in until their departure, your job will be to assist our early risers and night owls.

Your duties will also include the following:

• Preparing daily closing balances
• Cash transactions and cashing up
• Processing booking requests
• Night Audit
• Preparing for breakfast
• Building security checks
• Assisting with bar service

Whether you are a hotel professional or changing careers – you will fit in here! Because personality and hosting skills are our priority.

You will also:

• Have completed an apprenticeship in the hotel trade and/or have professional experience in the hotel/catering industry or be looking for a change of career
• Have an excellent sense of quality and service, as well as hosting skills and a passion for the hotel industry
• Be open, communicative and confident and have a solid command of English
• Be a team player and willing to provide assistance across departments – we achieve our results together