Night Front Desk Host — Hospitality & Guest Experience

MEININGER Hotels

City of Edinburgh

On-site

GBP 15,000 - 21,000

Part time

14 days+

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Benefits offered by this job

Attractive salaries
Company Volunteering (2 days)
25 holidays + 5 bonus days
Free language courses
Staff nights and Friends and Family/40

Job summary

MEININGER Hotel Edinburgh is seeking a part-time Night Audit Receptionist to welcome guests, manage check-ins/outs, and ensure a memorable overnight stay. You’ll act as front desk host, handle inquiries, and support other departments when needed.

The role requires at least 1 year in hospitality, an outgoing personality, teamwork, and fluent English. Knowledge of front office systems like ASSD, Fidelio, or SIHOT is a plus.

Qualifications

  • Minimum 1 year experience in hospitality.
  • Outgoing personality in a bustling environment.
  • Fluent English; other languages are a plus.

Responsibilities

  • Greet guests and manage check-ins/check-outs to optimize occupancy.
  • Handle guest enquiries and provide local activity recommendations.
  • Perform nightly reports, invoicing and hour registration.
  • Monitor online reputation and conduct quality checks during night.
  • Support other departments occasionally, including F&B tasks.
  • Ensure security and safety checks during night shifts.

Skills

Hospitality experience
Customer service oriented
Team player
Front office system knowledge
English fluency (B2+)

Tools

ASSD
Fidelio
SIHOT

Job description

MEININGER Hotel Edinburgh is seeking a part-time Night Audit Receptionist to welcome guests, manage check-ins/outs, and ensure a memorable overnight stay. You’ll act as front desk host, handle inquiries, and support other departments when needed.

The role requires at least 1 year in hospitality, an outgoing personality, teamwork, and fluent English. Knowledge of front office systems like ASSD, Fidelio, or SIHOT is a plus.

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