Night Care Assistant

Black Country Housing Group; United Kingdom; On-site; GBP 18,000 - 24,000; Full time

Job summary

A residential care provider in the United Kingdom is seeking a Care Assistant to join their team. This role involves providing exceptional personal care to residents in a dementia-friendly home. Applicants should have experience in a care environment and preferably an NVQ Level 2 in Adult Health and Social Care. Benefits include 28 days annual leave, enhanced sick pay, and a broad learning and development programme. Join us in making a real difference in the lives of our residents.

Benefits

28 days annual leave

Enhanced sick pay

Employee Assistance Programme

Life assurance programme

Contributory pension scheme

Qualifications

• Experience working in a care environment or similar.
• NVQ Level 2 in Adult Health and Social Care or equivalent (or willing to work towards).
• Basic understanding of CQC Fundamental Standards and compliance.
• Understanding of the individual rights of older people.

Responsibilities

• Provide personal care and attention to residents.
• Ensure safety and well-being of residents and report any changes.
• Maintain accurate records of residents’ conditions.
• Light cleaning and tidying of resident's rooms.

Skills

Experience working in a care environment

Understanding of care plans

Ability to respect confidentiality

Basic understanding of CQC Fundamental Standards

Education

NVQ Level 2 in Adult Health and Social Care or equivalent

Job description

Overview

At Black Country Housing Group, we are committed to providing exceptional care and support to our residents, with a strong emphasis on respect, dignity, and individual rights. We believe in creating a warm, friendly, and inclusive environment where everyone feels valued and appreciated. We are now looking for a Care Assistant to join our dedicated team and make a real difference in the lives of our residents.

New Bradley Hall is a purpose built, dementia friendly home, offering the highest quality of residential care in a stylish and homely environment. The home provides 66 en-suite rooms across three floors, all furnished to the highest standard. There are a range of lounges and quiet rooms, so that individuals are able to enjoy a varied lifestyle. Within the home there is also a purpose built cinema room, on-site hairdressing facilities and a café area. Our aim is to provide the right care, tailored to meet residents’ individual needs and preferences. We want to support residents to maximise their independence.

Please note that this post is subject to a full disclosure and barring service (DBS) enhanced check which will be undertaken as part of pre‑employment checks.

Job Description

• To provide the highest level of personal care (toileting, bathing etc.) and attention to residents, following individual care plans carefully and ensuring that all contact is polite, friendly, warm, and supportive.
• To use residents' best interests to make decisions around the schedule of supporting residents in getting up and going to bed.
• To understand and comply with all statutory and legal requirements which are relevant such as health & safety, and the health & social care act, to maintain a safe environment throughout the home.
• To always be alert to resident’s safety, physical and mental well‑being, immediately reporting any changes in a resident’s condition to a senior person on duty, and to accurately maintain and update residents’ records as required.
• To respect and maintain confidentiality of resident’s personal information at all times, this includes resident’s behaviour and actions and any incidents that may occur.
• Responsible for making and changing beds, tidying resident’s rooms (with the resident’s permission) undertaking light cleaning and laundry duties as needed and generally assisting in ensuring that the Home is kept clean, pleasant, and welcoming at all times.
• To support unsettled residents in the night, making them comfortable, offering refreshments as appropriate and documenting on their care plan as appropriate. Also, to provide the appropriate level of support and help for residents who need assistance with eating and drinking whilst maintaining their independence.

Person Specification

Essential

• Experience working in a care environment or similar.
• NVQ Level 2 in Adult Health and Social Care or equivalent (or willing to work towards).
• Basic understanding of CQC Fundamental Standards and compliance.
• Understanding of the individual rights of older people and how these can be promoted in and out of the home.
• Understanding of care plans, risk assessment, medications, etc.

Desirable

• Knowledge of supporting people with Dementia and age‑related illnesses.

Benefits

• 28 days annual leave per year.
• Enhanced sick pay and family leave policies.
• Staff recognition scheme, 100% annual attendance reward and annual pay review.
• Access to an Employee Assistance Programme which provides free, confidential support in health, wellbeing, financial and legal matters.
• Access to a virtual GP and various wellbeing events and activities throughout the year.
• Enrolment into a life assurance programme and access to an attractive contributory pension scheme.
• A broad learning and development programme to support your continuous professional development.

About Us

With over 2,200 homes across the Black Country and Birmingham, as well as a purpose‑built residential care home and supported living schemes, we are deeply committed to supporting our local communities. Through our career development, training, and employment services, we help individuals achieve their aspirations.

Since our founding in 1974, we’ve significantly expanded both the number of homes we manage and the range of housing‑related services we provide. Each year, we positively impact the lives of thousands of customers.

At Black Country Housing Group, our values are more than just words—they shape the way we operate and how our colleagues interact daily. We’re dedicated to the growth and well‑being of our team, earning Gold recognition from Investors in People. We are also honoured to have received the Gold Award from the Armed Forces Covenant for our ongoing support of veterans and their families.

As a Disability Confident Employer, we continuously strive to create a more inclusive workplace. We are proud to promote equal opportunities and welcome applications from all backgrounds, including those of different ages, disabilities, genders, sexual orientations, races, religions, and marital statuses.