NHS Staffing Solutions Administrator

NHS Jobs; Newcastle upon Tyne; Remote; GBP 21,000 - 27,000; Full time

Job summary

Cumbria, Northumberland, Tyne and wear NHS Foundation Trust seeks an Administration Officer for the Staffing Solutions Team at St Nicholas Hospital, Newcastle. Full-time role, 37.5 hours, office-based, with a rota. Closing date: 15 October 2026.

duties include answering calls, maintaining staff compliance, using Allocate to manage shifts, processing checklists, supporting starter processes, and ordering uniforms. NHS DBS/Training/compliance requirements apply.

Qualifications

• Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent)
• General level of education to O-Level/ GCSE or equivalent
• NVQ Level 3 Level 3 in Customer Care (or equivalent)

Responsibilities

• Answering phone calls and emails from Trust colleagues, Bank workers and Agency providers
• Monitoring and maintaining worker compliances in line with Trust regulations and requirements
• Using Allocate to manage Bank and Agency worker shift bookings
• Processing Agency worker compliance checklists
• Supporting with new starter processes for Bank workers
• Ordering uniforms for workers

Skills

Microsoft Office

Electronic records systems

Customer service

Communication skills

Office procedures

Education

Word-processing Level 3

O-Level/GCSE equivalent

NVQ Level 3 in Customer Care

Tools

RiO

Job description

Cumbria, Northumberland, Tyne and wear NHS Foundation Trust seeks an Administration Officer for the Staffing Solutions Team at St Nicholas Hospital, Newcastle. Full-time role, 37.5 hours, office-based, with a rota. Closing date: 15 October 2026.

duties include answering calls, maintaining staff compliance, using Allocate to manage shifts, processing checklists, supporting starter processes, and ordering uniforms. NHS DBS/Training/compliance requirements apply.