Flexible Admin Officer – NHS Staffing Solutions

Cumbria,-Northumberland,-Tyne-and-Wear-Nhs-Foundation-Trust; Newcastle upon Tyne; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Flexible working

Staff discounts

Season tickets for travel

Cycle to work scheme

Job summary

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust in Newcastle upon Tyne is seeking an Administration Officer (Band 3) for a full-time, 37.5-hour week on a fixed-term contract until August 2027. The role supports Staffing Solutions in St Nicholas Hospital, with duties including compliance checks, onboarding, and service bookings.

The ideal candidate has NHS admin experience, strong IT skills with MS Office, and excellent communication. DBS checks and internal DBS payment terms apply.

Qualifications

• Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience)
• General level of education to O-Level/ GCSE or equivalent
• NVQ Level 3 Level 3 in Customer Care (or equivalent)

Responsibilities

• Answering phone calls and emails from Trust colleagues, Bank workers and Agency providers
• Monitoring and maintaining worker compliances in line with Trust regulations and requirements
• Using Allocate to manage Bank and Agency worker shift bookings
• Processing Agency worker compliance checklists
• Supporting with new starter processes for Bank workers
• Ordering uniforms for workers

Skills

Microsoft packages experience

Customer care

Office procedures knowledge

Excellent communication

Education

Word-processing skills Level 3

O-Level/GCSE equivalent

NVQ Level 3 in Customer Care

Tools

RiO patient information system

Stock ordering systems

Petty cash systems

Word/Excel/Outlook

Job description

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust in Newcastle upon Tyne is seeking an Administration Officer (Band 3) for a full-time, 37.5-hour week on a fixed-term contract until August 2027. The role supports Staffing Solutions in St Nicholas Hospital, with duties including compliance checks, onboarding, and service bookings.

The ideal candidate has NHS admin experience, strong IT skills with MS Office, and excellent communication. DBS checks and internal DBS payment terms apply.