Administrative Officer – Flexible Hours with NHS Patient Services

Northumberland, Tyne and Wear NHS Foundation Trust; Workington; Sur place; GBP 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

Flexible working

Training and development

Lease cars

Childcare schemes

Staff discounts

Season tickets for travel

Cycle to work scheme

Résumé du poste

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW) invites applications for Administration Officer roles. Vacancies include full-time 37.5 hours per week and part-time 30 hours and 22.5 hours, based at Lillyhall, Workington and Carleton Clinic, Carlisle.

The post supports multi-disciplinary clinical teams with a focus on customer service and accurate admin tasks. The role requires Microsoft Office proficiency, excellent typing, and experience in a busy environment.

Qualifications

• 12 months' recent administrative/secretarial experience
• Experience in a customer/patient focused environment (face to face and telephone)
• General administrative duties with fast, accurate typing/keyboard skills
• Diary management and minute taking experience
• Ability to be self-directed, motivated and work within a team
• Flexibility to handle changing tasks at short notice
• Confidential handling of information and strong communication skills

Responsabilités

• Provide administrative support to multi-disciplinary clinical teams
• Demonstrate fast, accurate typing and formatting letters/reports
• Manage diaries and take minutes at meetings
• Deliver excellent customer service to service users face to face and by phone
• Undertake a variety of admin duties as assigned by the Pathway Co-ordinator/Team Lead/Administration Manager
• Ensure mobility between sites within North and West Cumbria as required

Connaissances

Customer service

Typing

Diary management

Minute taking

Administrative experience

Confidentiality

Formation

Word-processing (OCR/RSA Level 3)

Audio Typing qualification

GCSE/O-Level or equivalent

Outils

RiO

Microsoft Word

Microsoft Outlook

Excel

Description du poste

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW) invites applications for Administration Officer roles. Vacancies include full-time 37.5 hours per week and part-time 30 hours and 22.5 hours, based at Lillyhall, Workington and Carleton Clinic, Carlisle.

The post supports multi-disciplinary clinical teams with a focus on customer service and accurate admin tasks. The role requires Microsoft Office proficiency, excellent typing, and experience in a busy environment.