NHS Patient Pathway Supervisor & Admin Lead

Barking, Havering and Redbridge University Hospitals NHS Trust; Romford; Vor Ort; GBP 32.000 - 42.000; Vollzeit

Zusammenfassung

Barking, Havering and Redbridge University Hospitals NHS Trust is seeking a Patient Pathway Supervisor to lead the admin team within the Spec Med service. You will supervise the Patient Pathway Co-ordinators and Administrators, ensuring high-quality patient experience and supporting service development.

Working closely with the Patient Pathway Manager and other senior teams, you will manage day-to-day operations, drive improvements, and provide clear points of contact for administrative staff

Aufgaben

• Supervise and support the Patient Pathway Co-ordinators and Administrators within their teams, ensuring high-quality patient experience and contributing to service development.
• Improve access to information and responses for all patients, maintaining a comprehensive Patient Pathway Coordinator and Administrator service to the clinical team.
• Provide a point of contact for administrative staff and act on own initiative to resolve problems, escalating major issues to the Pathway Manager.
• Support day-to-day operational delivery of the service and maintain compliance with standard operating procedures and national requirements.
• Collaborate with the Patient Pathway manager, Service Manager and General Manager to drive workforce delivery and service improvements.

Jobbeschreibung

Barking, Havering and Redbridge University Hospitals NHS Trust is seeking a Patient Pathway Supervisor to lead the admin team within the Spec Med service. You will supervise the Patient Pathway Co-ordinators and Administrators, ensuring high-quality patient experience and supporting service development.

Working closely with the Patient Pathway Manager and other senior teams, you will manage day-to-day operations, drive improvements, and provide clear points of contact for administrative staff