Patient Pathway Coordinator

Southend University Hospital NHS Trust; Basildon; Presencial; GBP 20.000 - 23.000; Jornada completa

Descripción de la vacante

Southend University Hospital NHS Trust in Basildon is seeking an administrative support role to help the smooth running of the patient journey. The post involves receptionist duties across a clinical area, supporting Consultants, Nurse Specialists and Junior Doctors, and using EPR to book clinic attendance and follow-up appointments.

You will work to ensure the 18 weeks Referral to Treatment target is met, provide cross-cover for other Patient Pathway Assistants, handle patient queries by phone

Responsabilidades

• Use EPR to book patients in for clinic attendance
• Use EPR to book follow up appointments
• Understand the 18-week Pathway
• Dealing with patient queries on the telephones
• Scanning and filing of paperwork
• To be flexible in day-to-day admin duties

Descripción del empleo

Southend University Hospital NHS Trust in Basildon is seeking an administrative support role to help the smooth running of the patient journey. The post involves receptionist duties across a clinical area, supporting Consultants, Nurse Specialists and Junior Doctors, and using EPR to book clinic attendance and follow-up appointments.

You will work to ensure the 18 weeks Referral to Treatment target is met, provide cross-cover for other Patient Pathway Assistants, handle patient queries by phone