Patient Pathway & Admin Assistant (NHS Band 2)

Transformation Unit; Basildon; Presencial; GBP 23 000 - 28 000; Tempo integral

Resumo da oferta

Mid and South Essex NHS Foundation Trust in Basildon is seeking an administrative receptionist to support the patient journey, ensuring that administrative processes revolve around the patient and their individual needs.

You will provide cross-cover and admin support to clinical staff, including booking clinics and follow-up appointments using the EPR system, and working to meet the 18 weeks Referral to Treatment target. We cannot sponsor this role.

Qualificações

• GCSE or equivalent
• Highly accurate keyboard skills
• Previous experience of working within an NHS environment
• Previous experience as receptionist

Responsabilidades

• Use EPR to book patients in for clinic attendance
• Use EPR to book follow up appointments
• Understand the 18-week Pathway
• Dealing with patient queries on the telephones
• Scanning and filing of paperwork
• To be flexible in day-to-day admin duties.

Conhecimentos

Keyboard skills

NHS experience

Receptionist experience

Formação académica

GCSE or equivalent

Descrição da oferta de emprego

Mid and South Essex NHS Foundation Trust in Basildon is seeking an administrative receptionist to support the patient journey, ensuring that administrative processes revolve around the patient and their individual needs.

You will provide cross-cover and admin support to clinical staff, including booking clinics and follow-up appointments using the EPR system, and working to meet the 18 weeks Referral to Treatment target. We cannot sponsor this role.