NHS IT Taskforce Engineer - On-Site & Remote Support

Mersey and West Lancashire Teaching Hospitals NHS Trust; Macclesfield; On-site; GBP 35,000 - 55,000; Full time

Job summary

Mersey and West Lancashire Teaching Hospitals NHS Trust is seeking a Taskforce Engineer to deliver 1st and 2nd line IT support for NHS staff across Macclesfield District General Hospital and associated sites. The role includes on-call duties during a 24x7x365 rota and on-site and remote assistance to partner organisations.

The post emphasises delivering high-quality IT services within an NHS framework, requiring experience with NHS systems and a proactive approach to incident resolution.

Qualifications

• Educated to degree level within IT field or equivalent experience in IT operational support.
• Experience of using relevant NHS systems.
• Working towards MSCE or CompTIA A+ certifications.

Responsibilities

• Provide 1st and 2nd line technical IT support for NHS staff across multiple sites.
• Attend on-call rota for 24x7x365 support with remote and on-site coverage as required.
• Read and follow the Job Description and Person Specification for duties and standards.

Skills

Desktop & remote support

Stakeholder communication

Problem solving

Incident management

Education

Degree in IT or related field

Microsoft Certified Systems Engineer (MSCE) in progress

CompTIA A+ Certification in progress

Tools

NHS IT systems

Remote management tools

Job description

Mersey and West Lancashire Teaching Hospitals NHS Trust is seeking a Taskforce Engineer to deliver 1st and 2nd line IT support for NHS staff across Macclesfield District General Hospital and associated sites. The role includes on-call duties during a 24x7x365 rota and on-site and remote assistance to partner organisations.

The post emphasises delivering high-quality IT services within an NHS framework, requiring experience with NHS systems and a proactive approach to incident resolution.