2nd-Line Desktop IT Support Engineer

UHDB; East Midlands; On-site; GBP 30,000 - 38,000; Full time

Benefits offered by this job

Development opportunities

Employee assistance programme

Discounted gym membership

Onsite fitness classes

Car schemes

Job summary

University Hospitals of Derby and Burton NHS Foundation Trust is seeking an IT Desktop Support technician to provide 2nd line support for desktop devices and peripherals across hospital and off-site locations. The role involves installing, configuring, and troubleshooting hardware and software to ensure uninterrupted patient care.

The ideal candidate has experience in IT support services, with knowledge of Meditech and Lorenzo, and a solid understanding of information security requirements.

Qualifications

• Experience in an IT support services environment.
• Knowledge of clinical IT systems, particularly Meditech and Lorenzo.
• Good understanding of National Information Security Requirements.

Responsibilities

• Provide 2nd line support for Trust IT systems, desktop devices and peripherals in hospital and off-site locations.
• Support delivery of IT systems and services, including customer support, system training and technical queries.
• Liaise with internal and external agencies for installation, configuration and maintenance of systems.

Skills

Full UK Driving Licence

Tools

Meditech

Lorenzo

Job description

University Hospitals of Derby and Burton NHS Foundation Trust is seeking an IT Desktop Support technician to provide 2nd line support for desktop devices and peripherals across hospital and off-site locations. The role involves installing, configuring, and troubleshooting hardware and software to ensure uninterrupted patient care.

The ideal candidate has experience in IT support services, with knowledge of Meditech and Lorenzo, and a solid understanding of information security requirements.