NHS Band 7 Digital Care Record Business Analyst

Xpand Group; Greater London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A healthcare consulting firm in Greater London seeks a Senior Business Analyst to lead the analysis of the Integrated Care Record initiative. You will guide teams, mentor analysts, and implement process improvements while working with digital tools and stakeholder engagement. Ideal candidates should have extensive experience in the NHS digital landscape and advanced analytical skills. This role offers opportunities for impactful leadership in a critical healthcare project.

Qualifications

• Experience within the NHS or broader health sector.
• Understanding of health service terminology and information standards.
• Experience in NHS digital patient record projects.
• Proven application of advanced analytical techniques.
• Strong facilitation and consulting experience.

Responsibilities

• Apply effective processes and delivery methods; measure and evaluate outcomes.
• Lead process, system, and data modelling; recommend changes.
• Coach and mentor Business Analysts, share best practices.
• Conduct options analyses and feasibility assessments.
• Work with digital teams on system design and requirements.

Skills

Advanced analytical techniques

Stakeholder engagement

Process analysis

Agile practices

Change facilitation

Job description

About the Opportunity

This role sits within the discovery phase of the Integrated Care Record, a strategic initiative exploring how best to co‑design and deliver a shared digital care record that enables seamless access to patient and citizen information across health and social care settings. We are seeking an exceptional Senior Business Analyst to drive high-quality analysis, leadership, and innovation throughout this critical phase.

Key Responsibilities

• Apply effective processes and delivery methods; measure and evaluate outcomes.
• Guide teams in prioritising work, managing scope, and following MVP principles.
• Lead process, system, and data modelling; recommend business and policy changes.
• Coach and mentor Business Analysts, share best practices, and support capability development.
• Research and champion emerging tools and techniques to improve efficiency.
• Planning & Design
• Advise on approaches to analysing complex business problems and opportunities.
• Interpret research and analysis to support tactical and strategic recommendations.
• Conduct options analyses, feasibility assessments, and quantify business benefits.
• Ensure solutions align with organisational goals, user needs, and expected outcomes.
• Define and manage the full requirements lifecycle, ensuring prioritisation and traceability.
• Plan and adapt complex analysis work as insights evolve.
• Improvement & Monitoring
• Identify and implement opportunities for business performance improvement.
• Lead process‑change initiatives and assess feasibility of proposed improvements.
• Apply analytical and evaluation methods to design and test business processes.
• Conduct ongoing research and mapping of systems and processes.
• Work with digital teams on system design, interfaces, and functional requirements.
• Apply testing techniques, review prototypes, and develop acceptance criteria.

Essential Experience

• Experience within the NHS or broader health sector.
• Understanding of health service terminology and information standards.
• Experience in NHS digital patient record projects
• Proven application of advanced analytical techniques to highly complex information.
• Experience engaging stakeholders in operational environments (e.g., hospitals).
• Strong facilitation and consulting experience, including stakeholder workshops.
• Expertise in process analysis and change across financial, cultural, technological, organisational and environmental domains.
• Experience managing business process testing, test scenarios, and outcome reporting.
• Extensive experience working on digital products/services with multi-disciplinary teams.
• Ability to produce detailed designs and documentation using appropriate standards and tools (including prototyping where relevant).
• Experience selecting tools and methods to establish and communicate user experience requirements
• Confidence in challenging teams and stakeholders constructively.
• Agile practitioner with experience working in multi-disciplinary teams.