NHS Band 2 Administrator & Receptionist

Mental Health Matters; Coalville; On-site; GBP 23,000 - 25,000; Part time

Benefits offered by this job

27 days Annual leave

Enhanced Sick Pay

Workplace pension

Flexible working

Wellbeing resources

Life Assurance

Blue Light Card

Employee recognition

Induction programme

Job summary

Mental Health Matters is seeking a Band 2 Administrator for NHS Warrington Talking Therapies. The role is part-time (34 hours per week) with one late shift per week, supporting reception functions and appointment coordination at Ribban Court, Warrington.

You will greet visitors, manage the appointment system and liaise with the team to ensure smooth service delivery. Excellent organisational skills, data protection awareness and prior admin experience are essential.

Qualifications

• Good standard of education including GCSE English and a relevant level of qualification.
• At least 1 year recent administration experience.
• Experience with electronic applications or databases is helpful but training will be provided.

Responsibilities

• Provide high quality reception and administrative service.
• Manage electronic appointment system and liaise with team members.
• Greet visitors and manage flow to/from consulting rooms.
• Handle inquiries professionally and support positive experience for users.

Skills

Excellent organisational skills

Data protection awareness

Record keeping

Communication skills

Administrative experience

Education

GCSE English (4+) or equivalent

NVQ Level 2 or above

Tools

Electronic booking system

Database systems

Job description

Mental Health Matters is seeking a Band 2 Administrator for NHS Warrington Talking Therapies. The role is part-time (34 hours per week) with one late shift per week, supporting reception functions and appointment coordination at Ribban Court, Warrington.

You will greet visitors, manage the appointment system and liaise with the team to ensure smooth service delivery. Excellent organisational skills, data protection awareness and prior admin experience are essential.