NHS Admin Support — Mental Health Team (Flexible/Development)

Coventry and Warwickshire Partnership Trust; Coventry; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Generous annual leave

Learning & development opportunities

Salary sacrifice schemes

NHS discounts

Job summary

Coventry and Warwickshire Partnership NHS Trust is seeking an Admin Support to join the Children & Young People’s Mental Health Team. The role focuses on delivering essential administrative services across clinical and non-clinical teams, maintaining confidential records and supporting efficient day-to-day operations.

You will supervise Band 2 admin/reception staff, manage workloads, and handle word processing, minutes, reports, and correspondence.

Qualifications

• GCSE English and Maths at grade 4-9 (or equivalent).
• QCF Business Administration Level 2 (or equivalent).
• Proficient in MS Office and able to use Trust IT systems.

Responsibilities

• Build effective working relationships with clinical and admin teams.
• Manage day-to-day workload of Band 2 Admin Support/Reception staff.
• Provide administrative service across services (word-processing, drafting notes, letters, reports).
• Undertake general office duties (filing, photocopying, mail).
• Maintain robust, secure filing system accessible to staff.
• Maintain spreadsheets and databases; produce regular information reports.
• Organise team meetings/events; book rooms; take notes; circulate minutes.
• Procurement – order stationery, and stock.
• Be flexible to cover reception and work at other bases during cross-cover arrangements.

Skills

Excellent communication / customerCare

Advanced keyboard / IT skills

Time management

Prioritisation & workload management

Supervisory experience

Organisation & multitasking

Reception / office procedures

Note taking / transcription

Data entry / information systems

Problem solving

Education

GCSE English & Maths

QCF Business Administration Level 2

Tools

Microsoft Office

Trust IT systems

Job description

Coventry and Warwickshire Partnership NHS Trust is seeking an Admin Support to join the Children & Young People’s Mental Health Team. The role focuses on delivering essential administrative services across clinical and non-clinical teams, maintaining confidential records and supporting efficient day-to-day operations.

You will supervise Band 2 admin/reception staff, manage workloads, and handle word processing, minutes, reports, and correspondence.