Band 2 Therapy Service Administrator – Client Support

Mental Health Matters; Morpeth; On-site; GBP 21,000 - 27,000; Full time

Job summary

Mental Health Matters (MHM) is seeking an administrative support role to work within the NHS Talking Therapies service. The post holder will handle a full range of admin tasks and ensure smooth operation of daily tasks in a fast-paced environment.

The ideal candidate will have solid numeracy and literacy skills, be confident, well-organised and precise in their work, with experience of scheduling and customer interactions. This role supports improving mental health services across the UK.

Qualifications

• Experience using Microsoft Office, especially Word and Excel, plus administration background.
• Excellent communication skills; able to interact with clients in person and by phone.
• Good numeracy and literacy levels; confident, organized and detail-oriented.

Responsibilities

• Provide full administrative support to the NHS Talking Therapies service.
• Deal with clients in person and by telephone, ensuring accurate and timely communication.

Skills

Microsoft Office

Word

Excel

Administration

Scheduling

Job description

Mental Health Matters (MHM) is seeking an administrative support role to work within the NHS Talking Therapies service. The post holder will handle a full range of admin tasks and ensure smooth operation of daily tasks in a fast-paced environment.

The ideal candidate will have solid numeracy and literacy skills, be confident, well-organised and precise in their work, with experience of scheduling and customer interactions. This role supports improving mental health services across the UK.