Clinic Administrator: Patient Scheduling & Capacity Lead

The Christie NHS Foundation Trust; Manchester; Sur place; GBP 26 000 - 27 000; Plein temps

Résumé du poste

The Christie NHS Foundation Trust in Manchester is seeking a Clinic Administrator to support the Referrals & Bookings team, delivering a high-quality, patient-focused administrative service to manage new referrals and outpatient activity within waiting-time targets.

You will organise appointments, maintain patient information on CareFlow/CWP, support clinic templates, and escalate capacity and service risks to management, while working collaboratively in a busy team.

Qualifications

• Experience in hospital or NHS administrative roles.
• Ability to organise appointments and maintain patient records.
• Excellent communication and teamwork in a busy environment.

Responsabilités

• Register and manage referrals and appointments within required timescales.
• Organise patient appointments and support clinic templates and changes.
• Maintain accurate patient information on CareFlow, CWP and other systems.
• Escalate capacity, waiting times and service risks to management promptly.
• Provide professional and empathetic communication with patients and staff.

Connaissances

Administrative support

Communication

Initiative

Outils

CareFlow

CWP

RTT

Health Records systems

Description du poste

The Christie NHS Foundation Trust in Manchester is seeking a Clinic Administrator to support the Referrals & Bookings team, delivering a high-quality, patient-focused administrative service to manage new referrals and outpatient activity within waiting-time targets.

You will organise appointments, maintain patient information on CareFlow/CWP, support clinic templates, and escalate capacity and service risks to management, while working collaboratively in a busy team.