Administrator | Pennine Care NHS Foundation Trust

Pennine Care NHS FT; Bury; Vor Ort; GBP 22.000 - 25.000; Vollzeit

Zusammenfassung

Pennine Care NHS Foundation Trust in Bury is hiring an experienced Band 3 Administrator to join the Talking Therapies Team. The role focuses on delivering comprehensive administrative support to therapists and service users, with a professional approach and a confidential manner.

You will prioritise your own workload, prepare documents, handle calls, coordinate referrals and arrange meetings. You’ll work flexibly across trust bases and uphold trust values in all interactions.

Qualifikationen

• Significant administrative experience and a can-do attitude.
• Excellent communication and organisational skills.
• Ability to build relationships and work well in a team.

Aufgaben

• Prioritise and plan own workload daily.
• Produce and distribute documents (letters, memos, reports) using appropriate software.
• Take telephone calls courteously and transcribe messages accurately.
• Coordinate referrals and book appointments for the multi-disciplinary team.
• Respond to enquiries with confidentiality and sensitivity.
• Arrange meetings/events, venues, travel and processing invoices.
• Prepare agendas and circulate papers; take and distribute minutes.
• Open/route mail and maintain records and archiving.
• General admin duties and flexible work across trust bases.

Kenntnisse

Administrative support

Communication

Organizational skills

Team working

Confidential handling

Tools

MS Office

Jobbeschreibung

Administrator | Pennine Care NHS Foundation Trust

Unfortunately this role does not attract sponsorship under current government legislation, therefore if you require a certificate of sponsorship to support a visa application, we will be unable to proceed with your application.

An exciting opportunity has arisen for a band 3 administrator to join our Bury Pennine Care NHS Talking Therapies Team.

We are looking to appoint someone with significant experience who can deliver comprehensive administrative support to our Therapists and service users.

The post requires a 'can do' attitude with excellent communication and organizational skills and the ability to build good relationships and excellent team working skills, maintaining the trust values at all times. One of the key elements of the role is to communicate effectively with mental health service users and the general public in a confidential, sensitive and non-judgmental manner.

• Work as part of a team that seeks to provide and maintain a high level of service to both internal and external service users accessing Pennine Care NHS Foundation Trust services.
• Provide comprehensive secretarial / administrative support within their directorate / area of work, whilst promoting a professional image and maintaining confidentiality at all times.
• Proactively promote working practices to meet Pennine Care NHS Foundation Trust’s policies, procedures and annual objectives with regard to the identified area of work.

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our Pennine Care People and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

• Responsible for prioritising and planning own workload on a day-to-day basis.
• Produce and distribute documents such as letters, memos, reports, managerial documents, mailshots, flyers, training packages and presentations, etc. using appropriate software, as requested by the manager.
• Make and receive telephone calls using courteous manner, whilst accurately and clearly transcribing, often complex, messages using own discretion / judgment to prioritise appropriate contact with team members.
• Co-ordinate referrals to the multi-disciplinary team and book appointments as directed.
• Deal with, and respond to, enquiries from a variety of organisations and individuals in a sensitive and confidential manner.
• Confidential handling of patient information / data, which can be both complex and sensitive.
• Arrange and co-ordinate meetings / events as required, e.g. training sessions and conferences, including the booking of suitable venues, refreshments, hotel accommodation and travel tickets using own judgment based upon requirements and availability. Processing of associated invoices.
• Service meetings including the preparation, collation and circulation of agendas and papers in advance of the meeting. Attend meetings and produce minutes for circulation to group members as soon as possible following the meeting.
• Open, stamp and record incoming / outgoing mail, distributing as appropriate in a timely manner.
• Establish and maintain effective record keeping systems and arrange the archiving of such documents / records as necessary.
• General administrative duties including photocopying, binding where appropriate.
• To work flexibly from other bases as required. You may also be required to work from other trust bases.
• Provide administrative support to the team with servicing meetings, training and clinics.

This advert closes on Thursday 19 Nov 2026