NHS 111 Health Advisor — Nights (Otterbourne)

South Central Ambulance Service NHS Foundation Trust; Otterbourne; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

NHS benefits

27–33 days annual leave (pro rata)

Free parking

Employee Assistance Programme

Job summary

South Central Ambulance Service NHS Foundation Trust is seeking NHS 111 Health Advisors for night shifts in Otterbourne. The role involves handling a wide range of calls from health concerns to emergencies, requiring calm and confident communication.

A full 6-week NHS Pathways training programme will be provided. Applicants must be 18+, have the right to work in the UK, and be available to work nights in Otterbourne with no remote working.

Qualifications

• Good all-round education (i.e. 2 GCSEs at equivalent of grade 4 or above including English), or equivalent demonstrable experience in a similar role
• NHS Pathways Trained
• Experience in customer/patient services environment

Responsibilities

• Handle a huge variety of calls, from everyday health concerns to real emergencies.
• You’ll provide calm, confident guidance and support to callers in distress.
• You’ll be trained with a full 6-week NHS Pathways programme to prepare you for the role

Skills

Compassion

Confidence

Clear communication

Resilience

Helpful attitude

Education

2 GCSEs (incl English) or equivalent

Job description

South Central Ambulance Service NHS Foundation Trust is seeking NHS 111 Health Advisors for night shifts in Otterbourne. The role involves handling a wide range of calls from health concerns to emergencies, requiring calm and confident communication.

A full 6-week NHS Pathways training programme will be provided. Applicants must be 18+, have the right to work in the UK, and be available to work nights in Otterbourne with no remote working.