Calm Health 111 Advisor: Life-Saving Calls & Training

South Central Ambulance Service NHS Foundation Trust; Otterbourne; Sur place; GBP 27 000 - 46 000; Plein temps

Avantages offerts par ce poste

NHS benefits

Free parking

Employee Assistance Programme

Leave allowances

Résumé du poste

South Central Ambulance Service NHS Foundation Trust is recruiting an NHS 111 Health Advisor in Otterbourne for a full-time role. You will manage a wide range of calls, from everyday health concerns to emergencies, while maintaining calm, compassionate communication and quick decision-making.

You will undergo a full NHS Pathways training programme and complete online assessments, followed by a face-to-face interview. This is a on-site, in-person role with no remote option.

Qualifications

• Good GCSE-equivalent education or demonstrable relevant experience.
• NHS Pathways training completed or planned.
• Experience in customer/patient services environment is preferred.

Responsabilités

• Handle a variety of NHS 111 calls, from health concerns to emergencies.
• Participate in a 6-week NHS Pathways programme training.
• Online application, assessments and a face-to-face interview.
• Based in Otterbourne; office-based with no remote work.
• Must be 18+ and have right to work in the UK.

Connaissances

Compassion

Confidence

Clear communication

Resilience

Desire to help others

Formation

Good all-round education (2 GCSEs incl English) or equivalent

NHS Pathways Trained

Description du poste

South Central Ambulance Service NHS Foundation Trust is recruiting an NHS 111 Health Advisor in Otterbourne for a full-time role. You will manage a wide range of calls, from everyday health concerns to emergencies, while maintaining calm, compassionate communication and quick decision-making.

You will undergo a full NHS Pathways training programme and complete online assessments, followed by a face-to-face interview. This is a on-site, in-person role with no remote option.