New Car Sales Manager

JR United Kingdom; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading automotive retailer as a Sales Manager in Cardiff. Lead a successful sales team, inspire excellence, and drive customer satisfaction. Benefit from structured career paths, ongoing development, and a supportive environment. Embrace the challenge and make an impact in the automotive industry.

Benefits

Competitive salary with bonus

Company car

Pension

Critical illness insurance

Life assurance

Single health care

33 days holiday

Exclusive company discounts

Qualifications

• Inspirational leader with the ability to motivate a team.
• Impressive automotive sales background.
• Genuinely passionate about providing exceptional customer service.

Responsibilities

• Drive motivation and provide expert coaching to the sales team.
• Ensure high customer service levels and top CSI scores.
• Implement compliance with manufacturer standards and FCA regulations.

Skills

Leadership

Communication

Negotiation

Customer Service

Job description

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Competitive salary with bonus, company car, pension, critical illness, life assurance, single health care, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals, and aftersales services

Are you ready to drive beyond the possible; to work for an industry game-changer with inspirational people and the opportunity to thrive in your career?

We are looking for an experienced Sales Manager or high-performing Business Manager who is ready to take the next step in their career. You will have the opportunity to lead a busy and successful Sales Team at Vauxhall Citroen Cardiff. If you are determined, motivated, and thrive in high-pressure environments while enjoying the journey, this is the role for you.

As a Sales Leader, you will have the support of the Head of Business to develop, encourage, inspire, and enhance the team's current sales and success by providing the New Car Sales Team with the framework, guidance, assurance, and enthusiasm to optimise both individual and collective potential for unparalleled success.

Why Lithia UK?

Structured career paths with ongoing development opportunities: We believe in nurturing talent from within, creating a culture where your growth is our mission. You’ll have access to coaching, mentoring, and tailored training programmes to help you flourish.

As a testament to your development, you will have the opportunity to apply for our Aspiring Head of Business programme. This programme is tailored around your individual future aspirations and skills growth. We will empower you to drive your own career with support from senior leaders and our dedicated learning and development team.

Experienced leaders: Our progressive environment, coupled with supportive, experienced leaders, ensures you're equipped with the tools, mentorship, and opportunities to accelerate your journey.

Your Journey as a Sales Leader:

• You will be the driving force behind your Sales Team, igniting their motivation and providing expert coaching to ensure targets and goals are achieved.
• Ensuring your sales team delivers and maintains a high level of customer service and achieves top CSI scores for your dealership.
• Responsible for implementing compliance regarding manufacturer standards and customer obligations, ensuring trust and integrity in all we do.
• Meeting standards for fair financial advice and services, adhering to FCA regulations.
• Ensuring the dealership is well presented, with well-managed stock, leaving a lasting impression on visitors.

Are You Ready to Embrace the Challenge? We are looking for someone who is:

• Inspirational leader with the ability to motivate a team to work collaboratively, exceed targets, and maximise profitability while maintaining high standards.
• An impressive automotive sales background, with exceptional communication and negotiation skills that drive success.
• Genuinely passionate about providing exceptional customer service, leaving lasting smiles on customers’ faces.
• Flexible in your approach, working collaboratively with our Telesales and Retention Team, who support enquiry management.
• Committed to doing the right thing, treating customers fairly, and continuously building your knowledge to succeed in a regulated environment.

At Lithia UK, our growth is powered by our people:

As one of the largest automotive retailers globally, we’re passionate about transforming personal transportation and setting new standards for customer experience. Our values—Earn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!—drive everything we do. Join us to be part of a team that embraces innovation, champions growth, and celebrates success. If you're ready to make an impact and drive change, we’d love to have you with us.

Diversity is Our Strength:

Lithia UK values diversity and positively welcomes applications from all backgrounds and communities. If you have the motivation, skills, and potential we seek, get in touch. We are an equal opportunities employer.